Fees

All basic functionalities of the Cashcloud Wallet are free of charge for private users. No monthly account maintenance fee or transfer fees apply. Certain additional features may imply additional costs, which are outlined below.

Valid as of 21.09.2016


Fees

Freemium Freemium+ Premium
Sign up FREE FREE FREE
Send money (between private users) FREE FREE FREE
Receive money (between private users) FREE FREE FREE
Request money (between private users) FREE FREE FREE
Load via bank tranfer FREE FREE FREE
Load via Credit card (first load) FREE FREE FREE
Load via Credit card (further loads) 2% 2% 2%
Load via Paysafecard 10% 10% 10%
Transaction fee for reversal transfer to own SEPA bannk account. N/A 1 € 1 €

MasterCard Products

  Cashcloud MasterCard NFC Sticker incl. Virtual MasterCard® Cashcloud Prepaid MasterCard®
In-store purchases (EUR) FREE FREE
Online Purchases (EUR) FREE FREE
ATM cash withdrawal *** N/A 3 €
Foreign currency transactions 2.50% 2.50%
Administration fee for the first year * FREE FREE
Administration fee from second year ** 5 € 10 €
Replacement MasterCard product 5 € 10 €
Secondary MasterCard product 5 € 10 €
Temporary MasterCard product suspension FREE FREE
Unblocking Fee** 1 € 1 €
MasterCard product fee when not in use after 6 months 1€ per month after 6 months 1€ per month
Manual investigation fee ** 25 € 25 €

* To obtain a free MasterCard product for the first year you must have a wallet balance of 10€. Furthermore it needs to be the first Cashcloud MasterCard® product you are ordering.

** The fee will be directly debited from your wallet account.

*** Please note that third-party fees from banks or ATM operators may apply.

Usage Limits

  Freemium Freemium+ Premium
Max. number of loads per day * 1 3 5
First load limit* 100 € N/A N/A
Load limit per year* 1,000 € 1,000 € 15,000 €
Min. amount per transaction (P2P) 0.20 € 0.20 € 0.20 €
Max. amount per transaction (P2P) 25 € 200 € 2,000 €
Number of withdrawals per day N/A 5 10
Max. withdrawal amount per transaction N/A 200 € 2,000 €
Max. withdrawal amount per year N/A 1,000 € 15,000 €
Max. load via bank transfer 100 € 1,000 € 15,000 €
Max. amount for first load (Credit Card) 25 € 25 € 100 €
Max. amount for second load (Credit Card) ** 50 € 50 € 200 €
Max. amount from third load onwards (Credit Card)*** 100 € 250 € 500 €
Max. load amount via Paysafecard 100 € 250 € 250 €

* A "Load" is considered any positive balance which is credited to your wallet in a given time period (load via bank transfer, credit card, or Paysafecard, request and receive money from peers, swap Cashcredits into money).

** A second load via credit card is only possible 14 days after the first load

*** A third load via credit card is only possible 14 days after the second load (except for Premium users)

App Store Google Play Store
Site Top